@rayyy_charles Hi, do you know what happened?
— Jonathan Ng (@TheJonathanNg) November 7, 2014
A woman was struck and killed by a Braintree-bound Red Line train at Downtown Crossing Station shortly before 10 p.m. Thursday night.
One passenger who claimed she was on board the train at the time, Rachel Ramon, told reporters it was unclear if it was a suicide or an accident. “Not sure if the person fell in or jumped in,” she tweeted, adding that the station’s platform was packed with commuting Bruins fans.
Passengers were held on the train for “about five minutes” after it struck the woman as it approached at a slow clip, just before the doors were about to open, Ramon said. “Possibly the driver didn’t see the person,” she told reporters on Twitter shortly after 10:30 p.m.
Severe delays broke out across the Red and Orange Lines as a result of the incident at DTX. Shuttle buses were called in to make trips to Harvard, and large crowds gathered outside of stations – like Park St. – late into the night.
The shuttle buses, by most social media accounts, seem to have been ineffective. Delayed riders grew more and more restless, and ultimately it appears that Uber’s surge pricing soared through the roof as commuters sought other transportation options.
When Red Line service resumed around 11:45 p.m. the general consensus of those impacted by last night’s incident – and those keeping up with the news, based on the the tweets included in this post – was that there was a considerable lack of information being provided throughout the night. In fact, it appears Boston.com was the only media outlet to put out a breaking story.
How or why last night’s events drew so little attention remains a mystery. There were plenty of storylines, beginning with the tweets posted at the top of this post.
First, here’s one synopsis.
Red line closed. Person hit on track. Shuttle buses mobbed & no one fm @mbta directing. Woman using mace. All coughing. Shouts of Ebola. Oy.
— L Stephens (@LStephens47) November 7, 2014
#RedLine #mbta is stopped. Someone under train at Downtown Xing. Taking commuter rail to Braintree. pic.twitter.com/n9LCOxLN3Q
— Margaret (@meowwcat) November 7, 2014
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Passenger Rachel Ramon’s interview: 10:25 p.m. to 10:52 p.m.
@rayyy_charles were you on the train when it struck the victim?
— Jonathan Ng (@TheJonathanNg) November 7, 2014
@rayyy_charles Ok, could you please tell me a play-by-play as to how it went down? Was the train almost near the end of the platform when
— Jonathan Ng (@TheJonathanNg) November 7, 2014
@TheJonathanNg yeah it was at the end of the platform– like ready to open the doors. Possibly the driver didn’t see the person.
— Rachel Ramon (@rayyy_charles) November 7, 2014
@TheJonathanNg it was a Braintree train
— Rachel Ramon (@rayyy_charles) November 7, 2014
22:21 LOC:426 WASHINGTON ST. – BOSTON,MA : PEDESTRIAN STRUCK BY MBTA TRAIN. VICTIM REMOVED AT 2232HRS.:Live Audio: IA607
— Christopher Welch (@creofire) November 7, 2014
@TheJonathanNg @AssignGuy there was no sudden stop or anything which is why I’m suspecting that the driver did not see the person in the pit
— Rachel Ramon (@rayyy_charles) November 7, 2014
@TheJonathanNg @AssignGuy but we were on the train and people outside on the platform were gasping and crying.
— Rachel Ramon (@rayyy_charles) November 7, 2014
@rayyy_charles @AssignGuy @ChrisCaesar Were the doors ever opened once the train hit the victim? Are you still on that train?
— Jonathan Ng (@TheJonathanNg) November 7, 2014
@TheJonathanNg @AssignGuy @ChrisCaesar no! They never opened! The train was eventually evacuated. An MBTA officer came into our car.
— Rachel Ramon (@rayyy_charles) November 7, 2014
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Service delays, large crowds, and an alleged macing: 10:15 p.m. to 11:29 p.m.
Downtown *Update-2* @mbta scrambling shuttle buses for red-line commuters, Downtown Crossing now Closed (until further) #1011pm #bostonland
— Communication Center (@stacos) November 7, 2014
#mbta subway is basically paralyzed. Med issue at Downtown x-ing. This is the Harvard #RedLine inbound shuttle line. pic.twitter.com/jJxz7Ih0Rf
— Andrew Silva (@TheChefAndy) November 7, 2014
@blundellgarver South Station is chaotic, too #mbta pic.twitter.com/ScEZsi3QYZ
— Stacey Furtado (@StaceyFurt) November 7, 2014
My evening: Emergency at Downtown Crossing red line service halted. Park St is a mad house. #MBTA #redline pic.twitter.com/W0VZ1VUiBd
— Dr Wallace J Nichols (@wallacejnichols) November 7, 2014
Red line closed. Person hit on track. Shuttle buses mobbed & no one fm @mbta directing. Woman using mace. All coughing. Shouts of Ebola. Oy.
— L Stephens (@LStephens47) November 7, 2014
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The MBTA puts out information and deals with a complete ass: 9:52 p.m. to 10:52 p.m.
#RedLine experiencing moderate delays due to a medical emergency at Downtown Crossing. #mbta
— MBTA Alerts! (@mbta_alerts) November 7, 2014
#MBTA #RedLine Experiencing moderate delays due to a medical emergency at Downtown Crossing. http://t.co/PcwXrVXaWo
— MBTA (@MBTA) November 7, 2014
#MBTA #RedLine Update: Experiencing severe delays due to a medical emergency at Downtown Crossing. http://t.co/PcwXrVXaWo
— MBTA (@MBTA) November 7, 2014
@MBTA Because of a medical emergency, not due to one. The use of due to requires a fiduciary responsibility. #GrammarMatters #BostonSchools?
— Stephen Wojnar (@SteveWojnar) November 7, 2014
#MBTA #OrangeLine Svc is suspended at DTX due to a Medical Emergency. For Green Line Svc, please board at Park St. http://t.co/vmaBH2Vq95
— MBTA (@MBTA) November 7, 2014
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The shuttle bus situation gets messy: 10:35 p.m. to 11:29 p.m.
Person under Train/DTC *Update-4* Dead Body removal from under train completed, now on the platform, investigation to follow #1033pm #mbta
— Communication Center (@stacos) November 7, 2014
@MBTA stop sending Harvard buses. We need Braintree or ashmont !!
— Evaldina (@QueenDeeLefleur) November 7, 2014
No red line tonight. Evacuated at Park St. Buses have NO clue what to do…. Haven’t moved in 25 min. #mbta
— Wayne Clarke (@cigarsalesguru) November 7, 2014
@MBTA Please have them stop telling ppl shuttle is brdwy & MGH. Walked from DTXing to MGH only to find out bus is 2 Harvard #cabplease
— Kelly Rush (@RushEventSvcs) November 7, 2014
This @MBTA diversion is so unprepared, unorganized and ridiculous. #getyobusiness #improve
— DE$TINY (@xodisco) November 7, 2014
@stacos @MBTA I’m finally on a shuttle bus after an hr and a half wait and this driver doesn’t know where he’s going. Way to go MBTA !
— Evaldina (@QueenDeeLefleur) November 7, 2014
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What others were saying about the events: 11:18 p.m. to 12:18 a.m.
A dead body was just removed from tracks at Downtown Crossing, yet ppl are just complaining about packed shuttle buses. Wow. #MBTA #Boston
— Rebecca Volynsky (@rvolynsky) November 7, 2014
My prayers are with the person who died at DTX tonight. My heart also goes out to my 589 colleague at the controls. #mbta @carmensunion589
— BostonScott1090 (@BostonScott1090) November 7, 2014
Why is there still nothing about the mbta craziness on the @BostonGlobe website?
— Blue Mass Group (@bluemassgroup) November 7, 2014
@cpazzanese @7News @MBTA not just that, you can barely find a proper tweet about from a new source online
— Winnie M.Z. Chen (@winniemzchen) November 7, 2014
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The rideshare situation: 11:04 p.m. 11:34 p.m.
I wonder if @Uber_BOS is surging giving how broken the MBTA red line is
— Jeff Gabel (@JeffGabel) November 7, 2014
It’s now up to 2.7x #mbta pic.twitter.com/viyqbEPTW7
— Garrett Quinn (@GarrettQuinn) November 7, 2014
@GarrettQuinn took a nice $45 15 minute uber home. Happy to be safely back, but tough night to have surge pricing with #mbta tragedy
— Stacey Furtado (@StaceyFurt) November 7, 2014
Paid for a $41 Uber to get from Downtown Xing to Davis Square thanks to the med emergency on #mbta. Low key night turned scary real quick.
— Jessi Ward (@jessitastic) November 7, 2014
#mbta #Lyft $42.00 from downtown to my house???? Norm. $17.00. Nice price gouging. Next time I use #bostoncab with no surcharge. @lyft
— Wayne Clarke (@cigarsalesguru) November 7, 2014
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The “ending”: 11:20 p.m. to 11:50 p.m.
@Maiuchan Thanks for reporting this to us. We have forwarded this to @MBTATransitPD and our supervisors and are investigating now.
— MBTA (@MBTA) November 7, 2014
#MBTA #RedLine Update: Service no longer suspended. Regular service has resumed with residual delays. http://t.co/EnWvR66Wf0
— MBTA (@MBTA) November 7, 2014
@MBTA Except it skipped about 1000 people at Park. Come on.
— Michael Black (@mhblack) November 7, 2014
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The coverage:
JUST IN: Woman killed by Red Line train at Downtown Crossing, shuttles for some southbound service: http://t.co/NrKpaqyNxv
— Chris Caesar (@ChrisCaesar) November 7, 2014
Photo via @wallacejnichols