A woman was struck and killed by a Braintree-bound Red Line train at Downtown Crossing Station shortly before 10 p.m. Thursday night.

One passenger who claimed she was on board the train at the time, Rachel Ramon, told reporters it was unclear if it was a suicide or an accident. “Not sure if the person fell in or jumped in,” she tweeted, adding that the station’s platform was packed with commuting Bruins fans.

Passengers were held on the train for “about five minutes” after it struck the woman as it approached at a slow clip, just before the doors were about to open, Ramon said. “Possibly the driver didn’t see the person,” she told reporters on Twitter shortly after 10:30 p.m.

Severe delays broke out across the Red and Orange Lines as a result of the incident at DTX. Shuttle buses were called in to make trips to Harvard, and large crowds gathered outside of stations – like Park St. – late into the night.

The shuttle buses, by most social media accounts, seem to have been ineffective. Delayed riders grew more and more restless, and ultimately it appears that Uber’s surge pricing soared through the roof as commuters sought other transportation options.

When Red Line service resumed around 11:45 p.m. the general consensus of those impacted by last night’s incident – and those keeping up with the news, based on the the tweets included in this post – was that there was a considerable lack of information being provided throughout the night. In fact, it appears Boston.com was the only media outlet to put out a breaking story.

How or why last night’s events drew so little attention remains a mystery. There were plenty of storylines, beginning with the tweets posted at the top of this post.

First, here’s one synopsis.

 

 

Passenger Rachel Ramon’s interview: 10:25 p.m. to 10:52 p.m.

 

 

 

 

 

 

 

 

 

Service delays, large crowds, and an alleged macing: 10:15 p.m. to 11:29 p.m.

 

 

 

 

 

The MBTA puts out information and deals with a complete ass: 9:52 p.m. to 10:52 p.m.

 

 

 

 

 

The shuttle bus situation gets messy: 10:35 p.m. to 11:29 p.m.

 

 

 

 

 

 

What others were saying about the events: 11:18 p.m. to 12:18 a.m.

 

 

 

 

The rideshare situation: 11:04 p.m. 11:34 p.m.

 

 

 

 

 

The “ending”: 11:20 p.m. to 11:50 p.m.

 

 

 

The coverage:

 

Photo via @wallacejnichols