Pretty neat and I imagine low cost, although I feel like more info could be disseminated through the QR code beyond the phone number. All NYC permits (almost a million are currently issued and will be replaced) will have a QR code by 2013. Residents will access a site with link to a phone number through the QR code to make a complaint, safety concern, or otherwise.

The announcement comes a month after the city hired its first “Chief Digital Officer.”