The MBTA’s outgoing general manager, Beverly Scott, said in a statement on Monday that the “hardships and inconvenience” riders have experienced throughout much of February has not gone unnoticed. Scott’s message touched briefly on the possibility of offering fare reimbursements to riders due to “the extended duration of [the MBTA’s] severe weather challenges.” This suggestion will be reviewed by T staff and transportation officials at a March 3 meeting, Scott says.

Here’s Scott’s full statement:

This past month has been an extraordinarily challenging time for the MBTA, but even more so for our customers. We tremendously respect and appreciate the hundreds of thousands of our customers who use MBTA services every day for work, school, medical visits, shopping and recreation. And, fully recognize the hardships and inconvenience caused by the significant disruptions in service over the last four weeks. The safety, care and loyalty of our customers is of utmost importance to us. Understandably, given the extended duration of our severe weather challenges, a number of questions have been raised regarding fare reimbursement, including a range of suggestions. On March 3rd, MBTA staff will review a series of options with the Finance Committee of the MassDOT Board of Directors. A final recommendation will be brought to the next meeting of the MassDOT Board on March 11th.